Terumo Medical Corporation is committed to ethical behavior in all aspects of its business, and emphasizes fair and equitable conduct in all its endeavors. We take pride in our efforts to act as good corporate citizens in our interactions with each other, our customers, partners and the world at large.
TMC’s corporate mission, “Contributing to Society through Healthcare,” is the collective goal of the company and its Associates. To meet this goal, we established a Code of Conduct to set the standards that govern our daily business activities in the U.S. as well as overseas. In accordance with this Code, TMC engages in honest and fair business practices, strives for compliance with all relevant laws and regulations, and acts in accordance with heightened business and social ethics.
The Terumo Code of Conduct states that “Each Associate must conduct business activities honestly, act in a manner that demonstrates responsibility for environmental conservation and seek to become a model citizen within the corporate group.” We provide training on the Code of Conduct tailored to each business site and instill in our Associates the importance of acting ethically. As a global company, our Code of Conduct clearly states and promotes the need to respect human rights and eliminate discrimination.
TMC values its relationships with Health Care Professionals (HCPs) and respects the contributions that their independent judgment brings to TMC’s business. The candid input of experienced HCPs allows TMC to continually improve upon the safety and effectiveness of its products, and to develop innovative and less invasive devices for the patients that need them. All TMC’s interactions with HCPs are intended to benefit patients and enhance the practice of medicine.
TMC is committed to full transparency in its relationships with HCPs, and adheres to a strict code of ethics governing the openness of these collaborations as described below:
TMC also reports information about its interactions with HCPs in accordance with federal and state laws so the information is available for public review:
Interactions with or transfers of value to HCPs that are reported to CMS and/or the states include:
TMC encourages Associates to raise concerns related to workplace integrity and has adopted a program to ensure they feel comfortable asking questions and reporting misconduct. Associates can at any time approach their Manager, their Manager’s Manager, the Human Resources Department or the Legal and Compliance Department. In addition, if an Associate is uncomfortable with any of these reporting pathways or prefers to remain anonymous, they can access the Integrity Compliance Hotline or the Integrity Compliance Website.
Associates can call the toll-free Hotline number 24/7, every day of the year. The phone line is independently managed by a third-party vendor, supports multiple languages and provides professional operators to help employees describe their concerns. The calls are confidential and the caller can choose to remain anonymous and not to disclose their personal information. Associates may also report their concerns online through a designated website, also hosted and managed by a professional third-party vendor. As with the Hotline, reports submitted through the website will be kept confidential and Associates can choose to remain anonymous.
The Integrity Hotline can be accessed at: 1-800-261-9347 (U.S.), 1-800-205-6545 (Canada) or 1-800-210-8757 (Puerto Rico)
The Integrity Website can be accessed at: www.terumointegrity.com
and going to a website that may contain products or services that are not approved for sale in the United States. Terumo Medical Corporation has no control over such website and is not responsible for its content and/or availability.